Privacy Policy

Collection of Information

Divyang First Foundation may collect information from visitors in the following ways:

1. While Making a Donation:
   • Name
   • Email and/or mailing address
   • Contact number
   • Any additional data as required
2. Signing Up for a Campaign:

   Visitors may need to submit their personal information when they register to participate in various campaigns organized by Divyang First Foundation.

3. Signing Up for Latest Updates:

   By subscribing to newsletters or updates, visitors provide their contact information to receive regular communication from Divyang First Foundation.

Divyang First Foundation is committed to not keeping the record of the user’s personal information without their consent.

Use of Personal Information

General browsing of the Divyang First Foundation website is anonymous and it does not register the user’s personal information except for the time, date, and place of visits, along with the name of the internet service provider. This data is only used for statistical purposes and diagnostic analysis.

By signing up for various services offered by Divyang First Foundation, the user authorizes us to collect the necessary information. The Foundation ensures that this information is kept strictly confidential and secured safely. It is used for the following purposes:

1. Donation Records: To maintain an accurate record of all donations received.
2. Updates and Newsletters: To update users about the foundation's activities, happenings, and developments through bulletins and newsletters. Users have the option to unsubscribe from these updates at any time.
3. Relevant Communication: To ensure that users receive the most appropriate and relevant information according to their interests and preferences.
4. Research and Analysis: To better understand the demographics and preferences of the people visiting the Divyang First Foundation website, making donations, or joining its campaigns.

Cookie Policy

Cookies are small pieces of electronic information sent by the Divyang First Foundation website when a user visits it. These cookies are stored on the user’s computer and enable the Foundation to recognize the user on subsequent visits.

• User Control: Users can configure their browser settings to respond to cookies according to their preferences. They may choose to accept all cookies, reject them, or get notified when a cookie is sent.
• Impact of Cookie Settings: Disabling cookies or rejecting specific cookies from the Divyang First Foundation website or its linked sites may impact the user experience and the website may not function as intended.

Payment Gateway Security

Divyang First Foundation uses a well-recognized and proven technology for secure payments. Multiple layers of security, including advanced firewall systems, encryption of credit card numbers, and the use of passwords, protect the information collected during transactions.

Changes to Privacy Policy

Divyang First Foundation reserves the right to alter its privacy policy as required by technological advancements or legal requirements. Users will be informed of any changes in a timely manner. For any queries regarding changes to the privacy policy, users can reach out to Divyang First Foundation at info@dffindia.org or call at +91 82870 07064.

Refund and Cancellation Policy

At Divyang First Foundation, we are deeply grateful to our donors for their generous contributions, which directly support our mission to empower and improve the lives of persons with disabilities, women, senior citizens, and other marginalized communities. To ensure transparency and trust with our donors, we have established the following refund and cancellation policy:

1. Donations Refund Policy

All donations made to Divyang First Foundation through our website are considered voluntary and non-refundable. However, in the case of:

• Technical Issues: Duplicate transactions or incorrect donation amounts due to system error may be eligible for a refund.
• Fraudulent Transactions: Donations made without the donor's consent will be refunded upon verification.

2. Cancellation Policy

Donations made to Divyang First Foundation are immediately used to support our programs and initiatives, and therefore, we are unable to provide cancellations once a donation is made.

3. Request for Refund

To request a refund due to technical errors or fraudulent transactions, please email info.dffindia@gmail.com within 48 hours of the donation, providing:

• Full Name of Donor
• Donation Amount
• Date and Time of Donation
• Transaction ID or Reference Number
• Reason for Refund Request

Refunds, if eligible, will be processed within 7-10 working days.

Contact Us

If you have any queries, reach out to us at:

Email: info.dffindia@gmail.com
Phone: 9717783381

Changes to This Policy

Divyang First Foundation reserves the right to amend this refund and cancellation policy at any time. Changes will be updated on this page.